A permanent resident card (PR card) is usually issued for five years, but can sometimes be issued for one year instead. It is valid until the expiry date listed on the card.

We only send PR cards to addresses within Canada. In some cases, you may have to pick up your card in person at one of our Canadian offices.

You need to tell us what happened before you apply.

If you are outside Canada, go to the nearest visa office. Then you need to apply for a permanent resident travel document (PRTD) to return to Canada. When you are back in Canada, you can continue with your application.

If you are inside Canada, tell us what happened using this our contact form.